Returns Policy

Returns Policy

Refund & Exchange Policy

Dog Gifts NZ is committed to providing quality products to our customers.  If, for any reason you are not completely satisfied with any product, please return it to us in original condition and packaging within 28 days of date of order and we will replace or refund your purchase price using the original payment method. Unfortunately postage is not refundable.

If you have received an incorrect or faulty item we apologise for the inconvenience this has caused you.  Please contact us at your earliest convenience to arrange free return shipping and a refund or exchange if the item is still available.

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