Scottish Highland Tile
- Shipping & Returns
All of our decorative ceramic picture tiles are individually hand painted by highly skilled artists. A pipette is used to draw the lines adding great texture to the tile as it sits proudly on the wall.
Each and every one of our ceramic picture tiles are fired at extreme temperatures to create permanent images that will not fade whether they are placed in the conservatory in direct sunlight or on the kitchen wall. The back of the tile is covered with felt including quality hooks for hanging your tile.
8 x 12 inch ceramic tile come with a wooden back with a pull out stand but still with a hook for hanging.
The backing can be removed from the tile by soaking it in warm soapy water, after this is done we recommend leaving the tile to dry thoroughly before attempting to use in a tiled wall display
New Zealand Shipping
All orders are sent with Courier Post nationwide.
Standard Shipping - Flat Rate $5.95 No extra fee for Rural
Standard Shipping deliveries is up to 3 working days to Urban addresses and up to 5 working days to Rural addresses. Orders are not dispatched on weekends or public holidays.
Overnight Express Shipping - Flat Rate $9.95
Overnight Express Shipping orders are processed the same day if ordered before 7 am weekdays. Express Shipping deliveries to an urban address are overnight within New Zealand. Please allow an extra 1-2 working days for large parcels to the South Island or for Rural Deliveries. Orders are not dispatched on weekends or public holidays.
Returns & Exchange
Dog Gifts NZ is committed to providing quality products to our customers. If, for any reason you are not completely satisfied with any product, please return it to us in original condition and packaging within 28 days of date of order and we will replace or refund your purchase price using the original payment method. Unfortunately postage is not refundable.
If you have received an incorrect or faulty item we apologise for the inconvenience this has caused you. Please contact us at your earliest convenience to arrange free return shipping and a refund or exchange.